If you would like a refund or exchange, please return the product, in the same condition in which it was received, within 30 days. Contact us for a return authorization number
(RMA #) at 513-688-7300 or email in advance of sending your item back. Authorization number needs to be on return label or box. Please take your returned package to the shipper of your choice and return to:

Hut Bags
ATTN: Returns Department
675 Cinti-Batavia Pike
Cincinnati, Ohio 45245

There is a 20% restocking fee for all returned items unless the item is defective.

If you feel you have received the wrong product, please contact us at 513-688-7300 or email within 72 hours of receiving your product.